young donors

Is the Five-Dollar Donor a Philanthropist?

five dollars

Does “philanthropy” need a re-brand? The question is one that keeps rearing its head, and earlier this week while participating in a conversation hosted by the One Percent Foundation, it really got me thinking.  My instinctive reaction was to say “of course it does” Philanthropy is a stodgy term that needs to be rebranded kind of like civic engagement needs a good facelift – it just doesn’t seem to resonate with the rising generation of do-gooders. At the Case Foundation we often talk about how the present and the future of philanthropy is not a bunch of rich people writing checks, but it’s in the power of the five-dollar donor, just as much as it is the fifty-thousand dollar donor.

After all, the power of micro-donations is making each of us philanthropists -- and indvidual donors typically account for three fourths of charitable giving each year. Yet, still very few of us consider ourselves to be such – we don’t like that word or we don’t think it applies to what we’re doing. If you want to make philanthropy something that engages the next generation (or as Rosetta Thurman challenges, the NOW Generation) while we’re still young, then philanthropy must be relevant to the way we live our lives. When you think about it, a philanthropist is simply someone who cares about a cause, and uses what they have to help. And now there are more ways than ever for people to exercise this power – be it texting, tweeting, or even embedding it into every day acts like buying products.

I just came across an interview that Sean Stannard Stockton of Tactical Philanthropy did for McKinsey’s new Learning For Social Impact Series.  Sean suggested (and I paraphrase) that in 1982 only 6% of people in the United States owned stock.  Two decades later more than 50% of us do –and the same thing could very much hold true for philanthropy. Its becoming main stream, and if the culture of investing which has taken hold in the United States can take hold in philanthropy and become an everyday habit, then you’ll find more nonprofessionals becoming engaged in philanthropy.  Sean’s broader point is that we need to put in place greater social impact assessments, and I certainly agree – but do we also need to bring the word philanthropy into the 21st century? Something to show we're not talking about our parents style of philanthropy (more significant dollars but later in life).

Ironically, just a few short years ago the world was inundated with philanthropic advisers – people tasked with helping the rich give away their money.  When the recession hit suddenly philanthropic advisers were hit with a branding problem and according to Robert Frank in a recent Wall Street Journal post, “some philanthropy advisers started rebranding themselves as “generosity coaches,” making the whole business seem more a matter of good morals than big money.”

No matter what we call it - giving, generosity, philanthropy or something completely different -- it seems there is a gap in the communications efforts by nonprofits which causes a good portion of people who have the ability to give regularly, to give only during crisis situations.

So, what you do you think? Is philanthropy positioned in people’s minds as something that everyone can be part of, or just the elite?

Young Donors Want More than a Party!

Party?
Today’s guest blogger, Derrick Feldman, is CEO of Achieve where he provides guidance to organizations to help them develop new fundraising strategies. Today, Derrick focuses on the importance of engaging young professionals as donors in a more meaningful way.
 

Walk into a hip bar in a metropolitan area after work and there’s a chance that you’ll be greeted by a table draped with a banner bearing the logo of a local nonprofit. Over the music pulsing in the background, two young staffers will welcome you and offer you a name tag. On behalf of the nonprofit’s Young Professionals Group, they’ll thank you for coming, encourage you to enjoy yourself and offer you information about the organization.

 
This has become an increasingly likely scenario, which is why, during a recent conversation with a university vice president, I listened as he expressed concern about such groups. “More than 10 organizations in the city have some sort of young donor group with an affinity to the organization,” he said. “They’re all competing with each other for attention.”
 
It’s true: The concept of the Young Professionals Group (aka, Young Donors Society or Young Donors Group) has spread faster than a funny video on You Tube – which explains why, when we speak on young-donor engagement, I’m always asked whether these groups work. Of course, as a consultant, I have a famous answer for this and many other questions: It depends.
 
Let’s first look at the positives:
 
Right idea. By establishing such a group, a nonprofit takes a step in the right direction, demonstrating that it recognizes the need to involve the next generation.
 
Front-line experience. Some Young Professional Group activities do engage young people in the work of the organization through group volunteerism and other opportunities, giving the young professionals an opportunity to have an impact on the organization.
 
Creative fundraising. These groups raise support for the organization, often in creative and nontraditional ways. It’s fun to see some of the fundraising ideas that come out of these groups – granted, some are a little tacky, but others are pretty interesting.
 
Energy boosts. Young nonprofit leaders can be reinvigorated by the organization’s interest in working with young donors, and they’re often excited to help craft activities and events to pull more young professionals closer the organization.
 
Now let’s break down some of the cons:
 
Poor substitutes. These groups too often act as substitutes for real relationships. Recently, when I asked a fundraiser how many of her donor visits were with young professionals, she said, “None … that’s why we have a young donor group: to create that relationship so I can focus on larger donors.” True, the Young Professionals Group is an opportunity to create new relationships, but real donor engagement goes beyond that. As donors, young people expect a call, a conversation and a personally meaningful engagement opportunity.
 
Social, social, social. Trust me: I like a party as much as anyone. But, social activities can’t provide real young donor engagement. It’s demeaning and disrespectful to assume that the key to engaging young professionals is throwing a party in a bar. Would you hold events at bars if you were pursuing your top 50 donors above the age of 40?
 
Benefits vs. Philanthropy. There’s a difference between a Young Professional Group and a dues-paying society. If you pay dues, you expect a personal benefit; with philanthropy, however, you expect to give for the benefit of the community or the beneficiary of services. If Young Professionals Groups are established with dues expectations – even if the contribution is to the organization – the donor will expect some sort of personal benefit. As a result, once a young professional feels the value of the relationship has diminished, he or she will leave. On the other hand, if his or her personal philanthropic interest and engagement is high, that person will stick around.
 
So, nonprofit leaders: Here is your opportunity to think beyond simple activities to personal relationships.
 
Undoubtedly, some organizations will say Young Professionals Groups can have great benefits. I agree. But that doesn’t make them substitutes for personal relationships. As in life in general, a party, event or activity is a great way to meet people, but not a great way to forge real relationships.
 
So, what’s an organization to do? Utilize these groups to ignite engagement and then take a traditional approach to relationship building. Call and invite a young professional to hear more about the organization. Understand his or her personal motivations and match interests to opportunities beyond the Young Professionals Group.
 
Like an annual event, that Young Professionals Group might one day lose its flair; when it does, you’ll want to have a relationship that can outlive it. That way, you’ll still have access to your young professionals’ talent, motivation and passion long after the party’s over.
 
 

Why Spend Time Chasing Younger Donors with Fewer Dollars?

First Entrepreneurial Five Dollars

Today’s guest blogger, Derrick Feldman, is CEO of Achieve where he provides guidance to organizations to help them develop new fundraising strategies. Today, Derrick continues the conversation we began last week on the importance of engaging younger donors and why fundraising isn’t just about raising money.

Fundraisers often ask, “Why should I spend time working with young donors?” In response, I challenge them to perform a simple test: analyzing the age of their current donor base. If they‘re like many organizations, they’ll find a significant number of donors age 40 and over.  Some of you might be thinking, “That’s where the money is; that’s the most efficient base. If I can meet my goals focusing on that base, why spend time chasing younger donors with fewer dollars?”
 
It is true that a lot (but not all) of the money is in that older demographic. But fundraising isn’t – and never should be – simply about raising money today. It’s about developing relationships that result in long-term stability and effectiveness. Achieving that objective requires diversity. Think of your investment portfolio: It requires investment in long-term vehicles as well as those with a quicker, more short-term return. Similarly, when it comes to cultivating donors, you need to work with those who can make an immediate impact as well as those who have the ability to contribute stable returns over a longer period.
 
So, it’s not about why you should focus on engaging young donors. It’s about how you do it.
 
Before we talk about how to engage these donors, though, I want to offer a quick caveat. You might be tempted – as many organizations are – to pursue this effort to become relevant with the 20- to 30-something audience by setting up a Facebook page or some other social media site. Many organizations assume that, simply by putting themselves in that setting, they’ll attract young donors to their mission. But this approach often fails because, simply put, technology can be a useful tool, but it is not the answer for reaching young donors.
 
To reach young donors, you have to consider what they respond to based on life, work and personal interest. In our experience and research, we’ve found that young donors respond best to organizations offering the following four benefits.

A personal connection to the mission

Typically, young donors are involved in organizations related to causes or issues by which they or someone close to them have been personally affected. If a woman fights cancer, she might enlist in a cancer-related organization. If a man loves to read, he might volunteer to battle illiteracy. If a young family has overcome poverty, they might volunteer at a food bank. Once connected to an organization, these people want to help shape the direction or have the opportunity to directly assist someone served by the organization.

Networking
Young donors and professionals view involvement as an opportunity to network with like-minded individuals. They also see involvement in an organization as a means to meet other professionals and local community leaders – possibly with the objective of eventually serving in larger, more powerful organizations.
 
Social Atmosphere
Young donors are encouraged by opportunities to work with and be involved in organizations with a social atmosphere. They want opportunities to volunteer, attend or participate in programs of organizations where the experiences are lively, upbeat, and positive.
 
Easy to plug in
Young donors are looking for easy ways to get involved. They respond to calls to action and clear methods to make a difference. If, when they look at websites and other information for an organization, they find it cluttered, or they can’t clearly see next steps, they will move on to another, easier-to-reach opportunity.
 
All organizations should embrace these four key elements as they develop a fundraising strategy for young donors. It can be a fairly straightforward process. For example, some organizations develop societies and clubs for young donors – as part of the club, the young donors connect with other young donors in unique social settings, meet with key leaders and volunteer. These kinds of societies provide an entry point for young donors to get involved. Yes, social media can help to support this effort, but don’t assume that social media alone will build this base.

Also don’t assume that, once you’ve made your connections, you can stop there. You must – as you would with any donor – continue to develop the relationship. Cultivate and visit with young donors to show how you admire their passion and how they can affect the work of the organization. Give them opportunities to rub shoulders with more veteran donors and community leaders. Listen to their ideas and make them feel connected to the mission. Offer them private meet-and-greets with board members before board activities, invite them to work with staff to shape a strategic plan, etc.

In short, engage that young donor’s enthusiasm, passion to improve the community and desire to connect his or her personal network with the work you do, and you might be surprised by the result. You likely will develop a relationship that pays long-term returns.
 
Is it worth the effort? Absolutely. After all, these young donors aren’t young forever.
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