Photo Courtesy of Rainier N.
Welcome to our special guest blog post series - "Millennial Perspectives: Voices of a Giving Generation." We hope you will join us each week until the Millennial Donor Summit on June 22, 2011, as we explore Millennial engagement with a variety of leading experts and practitioners.
This week, we've invited Anne Tillema, Director of Development for Mobilize.org to address how fundraising is evolving among organizations.
As the Director of Development of Mobilize.org, a nonprofit organization that focuses on Millennials and investing in their ideas, and as someone with six years of experience in Direct Marketing (particularly Direct Mail) working with over 20 organizations, my fundraising experience expands across almost the entire spectrum of generations. Working in Direct Mail, my target audience was often 70-80 year olds, while today my fundraising focuses on Millennials and members of other generations who want to invest in them.
One thing I have learned from my experience – both in Direct Marketing and with Mobilize.org – is that you cannot make unfounded assumptions about your target audience, no matter what generation they belong to. I was glad to see that the Millennial Donor Survey is helping to shatter some of the assumptions people make about Millennials and their giving habits. Instead, this survey is helping replace these assumptions with theories based on feedback received directly from Millennials themselves – further broadening our understanding of this unique generation.
Many believe that Millennials are most interested in, and therefore most responsive to, solicitations through social media and email. Yet, according to the Millennial Donor Survey, “91% of Millennial donors are at least somewhat likely to respond to a face-to-face request for money from a nonprofit organization, with 27% highly likely to respond to such a request.” On the other hand, “only 8% are highly likely to respond to an email request.” This tells us that we need to make sure that we personally contact and connect with Millennials in our donor cultivations and requests in addition to reaching out to them online, something that many organizations are currently not doing.
At Mobilize.org, we feel it is important that we engage Millennials in discussions about issues affecting our communities and solicit their ideas for solutions, rather than making assumptions about their perspectives and missing out on their innovative suggestions. This same idea applies to Millennial Donors. We need to continue to engage Millennials in order to find out more about why they give, how they prefer to give, their preferred methods of interaction with organizations, what types of communication they prefer, how frequently the want to hear from organizations and their preferred forms of solicitation. We will not understand Millennials’ ideas unless we ask them directly.
So what does this mean?
We need to continue the work of the Millennial Donor Survey and reach out to the Millennials who are donors, volunteers, staff members and even board members of our nonprofits. We need to engage them so that we can learn more about the Millennials involved in our own organizations and make adjustments to our communication and donor strategy accordingly.
Each organization is different and now that we understand more about Millennials and their general giving patterns, we can drill down and learn more about the specifics as they relate to each nonprofit organization. Conduct further surveys, test messages and techniques (both online and offline), segment your fundraising efforts by generation and study giving patterns to see how Millennial donors are currently engaging with your organization and their preferences for the future. The findings can only help expand the role that this important generation, with over 80 million members, can play within our organizations.
Millennials are already an essential part of our nonprofit organizations – and their roles and importance continues to grow. Moving forward, we must involve all generations connected to our nonprofits as we decide on our strategies and plans for the future.
To learn more about Mobilize.org and our work empowering and engaging Millennials, visit www.Mobilize.org.